What are our Shipping Rates?
For UAE orders, we charge according to local delievery rates which are 20-30 dirhams for 0.12 CBM carton. Depending on weight or size of order,the rates can differ. For International order, the rates are mentioned every time to customers according to the volume or weight of the order for their specified countries.
How long does delivery take?
For all sports available stock in Dubai – delivery is usually between 7-10 days. If printing or embroidery is required, then add a further 5-7 days.
Workwear and leisurewear items are usually between 5-7 days. If printing or embroidery is required, then add a further 5-7 days.
The above is a safe estimation. In most cases, we delivery far quicker. Your lead time will also depend on volume of order and time of year. if you book orders from our Pakistan factory then we will give you delivery time on Proforma Invoice.
Is everything in stock?
We work very closely with our factories to make sure everything we sell is in stock. In some circumstances, factory may run out of a particular product. We this is the case, we shall give you an estimated delivery date or offer you alternative products from our Dubai Stock.
Can i track my order?
Once your order is ready to be sent out, we will email you a tracking number. And for booking of order, we will keep you updated with the production progress.
Samples
All samples supplied by www.spedstersports.com are fully refundable (except for postage and packing charges) after the customer confirms the order.
Privacy & Security
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep your personal information strictly confidential you should keep your password secret. While we use SSL encryption to protect sensitive information online, we also protect your personal details off-line. All employees are kept up-to-date on our security and privacy practices and we ensure our Merchants maintain our standards of security.
Returns & Replacements
We offer a 14 days money back guarentee for products that have not been worn and are returned in their original packaging, with tags and in a saleable condition. If the goods are returned not in this state, we have the right to refuse your refund and send them back to you. Before sending any goods back, you need to contact us with a reason for returning. If you order has been printed/embroidered we do not offer a money back guarentee, unless we made a mistake at our end. If you are concerned about what sizes to get before ordering, we strongly advise you to read the size charts or purchase samples from us (which can then be returned within 14 days for a refund)
Ordering
You can order directly on our website. However, if you have a complicated order such as printing and embroidery, the best option would be to contact us on e-mails spedstersports@yahoo.com or skype: Spedster.sports so we can give you a more accurate quote. Below is our methods for ordering:
Website (www.spedstersports.com)
Fax
Phone
Email
Your club shop
Payment
Our website accepts Credit/Debit Card, PayPal. In Case, you need perfect transfer of big amounts then we usually prefer our company account in USA, Dubai or Pakistan.
All payments need to be paid up front or with collection of order.